Our Mission, Vision & Core Values

  • OUR VISION

    An excellent provider of water and sanitation services.

  • OUR MISSION

    Spur sustainable competitiveness in water and sanitation services provision through quality, reliable, efficient and innovative technologies progressively diminishing Non Revenue Water and enabling high stakeholder satisfaction.

  • OUR MANDATE

    The responsibilities and mandate of KITWASCO as a water service provider are stipulated in Section 78. (1) of the Water Act 2016 and include:

    1. The provision of water services within the area specified in the license; and
    2. The development of County assets for water service provision.

  • OUR CORE VALUES

    • Professionalism
    • Integrity
    • Dedication
    • Innovativeness
    • Customer delight

  • Organizational Chart

    KITWASCO is run by a Board of Directors with a membership of 7. Initially, members were elected in public forums but in line with corporate governance guidelines, the members are appointed by the Principal. The Board of Directors functions through four committees namely: -

    • Audit Committee
    • Technical Committee
    • Finance Committee
    • Human Resource and General Purpose Committee

    The management which is composed of The Managing Director, Technical Manager, Commercial Manager, and Human Resource & Administration Manager runs the day to day affairs of the Company under the leadership of the Managing Director. KITWASCO has four major departments namely:

    a) Commercial Department: Accounts & Revenue Sections 
    b) Technical Departments: New Connections, O & M, Transport
    c) Human Resources & Administration: Customer Care, General Administration
    d) Directorate Department: Audit and Public Relations.

    The Company has a permanent workforce of 75 staff and 27 casuals. This has been occasioned by the ever-expanding network, low customer & staff integrity levels and dilapidated infrastructure. Also, the Company is operating on a 24-h 7 days a week program and 90% rural, the permanent staff cannot handle the workload due to the great reticulation lengths with minimal connections.

    Board of Directors

    The Current membership is composed of: -

    1.  John Muthui - Chairman.

    2. Nathan Vungo - Chief Officer, Water (Ministry of Water and Irrigation)

    3. Patrick Masila Munuve - Chief Officer, Economic Planning and Budgeting (Ministry of Finance, Economics Planning and Revenue Management)

    4. Damaris Mbula Mwanzia - Member

    5. Annah Mwende Vundi - Member

    6. James Mutunga Munuve - Member

    7. Albanus Kioko Muthama - Member

           

Our Partners