Our Mission, Vision & Core Values

  • OUR VISION

    An excellent provider of water and sanitation services.

  • OUR MISSION

    Spur sustainable competitiveness in water and sanitation services provision through quality, reliable, efficient and innovative technologies progressively diminishing Non Revenue Water and enabling high stakeholder satisfaction.

  • OUR MANDATE

    The responsibilities and mandate of KITWASCO as a water service provider are stipulated in Section 78. (1) of the Water Act 2016 and include:

    1. The provision of water services within the area specified in the license; and
    2. The development of County assets for water service provision.

  • OUR CORE VALUES

    At the heart of our operations are our core values, which guide our actions, decisions and interactions. These principles define who we are, what we stand for, and how we strive to achieve our goals.

    Our commitment to these values ensures that we remain focused on delivering excellence to our stakeholders. We live by PIDIC—five powerful values that define how we serve, lead and grow together.

    1. Professionalism

    We take a professional and objective approach in all our operations. We uphold competency, high standards of professionalism, reliability and excellence in our work.

    1. Integrity

    We uphold the highest ethical standards, demonstrating honesty and fairness in all our operations. We are committed to the prudent use of resources by being transparent and accountable for our actions.

    1. Dedication

    Our team is devoted to providing safe, reliable, and high-quality water services to the communities we serve. We take pride in our work, ensuring that every drop of water meets the highest standards of safety and sustainability.

    1. Innovativeness

    KITWASCO will endeavour to encourage creative thinking and innovative solutions from everyone on the team. Diversity will ensure that everyone’s unique perspectives are valued.

    1. Customer delight

    We recognize that our customers are the reason why we exist. We endeavour to provide high-quality services which meet and exceed customers’ needs and honor commitments that we have made to them.

  • Organizational Chart

    Board of Directors

    The Current membership is composed of: -

    1.  John Muthui - Chairman.

    2. Nathan Vungo - Chief Officer, Water (Ministry of Water and Irrigation)

    3. Patrick Masila Munuve - Chief Officer, Economic Planning and Budgeting (Ministry of Finance, Economics Planning and Revenue Management)

    4. Damaris Mbula Mwanzia - Member

    5. Annah Mwende Vundi - Member

    6. James Mutunga Munuve - Member

    7. Albanus Kioko Muthama - Member

    8. Fridaclare Katusya - Member

    9. Ann Ndunge Kitheka - Member

           

Our Partners