Our Services
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Our Services
Kitui Water has the mandate to providing cost effective and affordable quality water and sanitation services to the residents of Kitui County. In discharging the mandate the company is expected to undertake the following responsibilities:
- Piped Water Supply
KITWASCO provides safe, reliable and continuous piped water supply services to households, businesses and institutions. This includes the abstraction, treatment, storage and distribution of potable water through a well-maintained pipeline network.
Key aspects include:
- Installation and maintenance of water distribution pipelines;
- Connection of new customers to the water network;
- Metering and monitoring of water usage;
- Regular maintenance to reduce leakages and service interruptions;
- Ensuring compliance with national water quality standards.
This service is aimed at delivering affordable and consistent access to quality water for all customers within the service area.
- Sewerage and Sanitation Services
The company provides efficient sewerage and sanitation services to support proper wastewater management and environmental protection. This includes the collection, transportation, treatment and safe disposal of wastewater.
Key components include:
- Development and maintenance of sewer lines and networks;
- Wastewater collection and treatment services;
- Septic tank emptying and sludge management;
- Promotion of hygienic sanitation practices among customers;
- Compliance with environmental and public health regulations.
These services will help reduce pollution risks and improve community health and sanitation standards.
- Laboratory Water Testing Services
To ensure water safety and regulatory compliance, the company will operate a dedicated laboratory for water quality testing services. These services will support both internal operations and external clients.
Services offered include:
- Physical, chemical, and microbiological water testing;
- Routine quality monitoring of treated and raw water;
- Testing services for private boreholes, industries, and institutions;
- Issuance of certified water quality reports;
- Advisory on water treatment improvements based on test results.
This function ensures that all water supplied meets required safety and health standards.
- Customer Advisory and Technical Services
The company will provide professional advisory and technical support services to customers and stakeholders to improve water usage efficiency, system design and maintenance practices.
Services include:
- Technical guidance on water connection and infrastructure installation;
- Advisory on water conservation and efficient usage practices;
- Support for plumbing and internal water system design;
- Customer education on sanitation and hygiene;
- On-site technical assessments and troubleshooting.
This service strengthens customer relationships while promoting sustainable water management practices.
v. Water Bowser Services
Water is delivered using tanker vehicles (bowsers) that are specifically designed and maintained to ensure safe and hygienic storage and transportation. For potable water supply, all bowsers must are cleaned, disinfected and certified in accordance with relevant health and safety regulations. Only approved sources of clean water are used and records of water quality and delivery are maintained.
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Water Rationing Schedule
KITWASCO RATIONING PROGRAMME 2024
MATINYANI
MONDAY
TUESDAY
WEDSNDAY
THURSDAY
FRIDAY
SATURDAY
SUNDAY
DC AND KANZEVYU LINE
DC, KANZEVYU,MATONGOLA ,KYONDONI A&B
KALIMANI,KATHIVO,KWANDONGA,KUNIKILA,MBAVAE,KYONDONI A&B
KYONDONIA AND MARKET
KYONDONI B MUTHENGI
MATONGOLA
MUTENDEA
KYANGWITHYA WEST
MONDAY
TUESDAY
WEDSNDAY
THURSDAY
FRIDAY
SATURDAY
SUNDAY
MULUTU W/KIOSK,KYAMATHYAKA MARKET,NDUUMONI BOARDING PRIMARY
MULUTU WATER KIOSK,KYAMATHYAKA MARKET,NDUUMONI BOARDING PRIMARY
ILOOI,UNYAA,AIRSTRIP, INTERCHANGE
ILOOI, UNYAA, AIRSTRIP, INTERCHANGE
MULUTU W/KIOSK, ITHIANI, GOVERNOR’S HOME
MULUTU W/KIOSK, ITHIANI MARKET, GOVERNOR’S HOME
SYONGILA UPTO MULUTU MARKET
KYANGWITHYA EAST
MONDAY
TUESDAY
WEDNESDAY
THURSDAY
FRIDAY
SATURDAY
KIHARA, UPPER NGIINI, LOWER KATYETHOKA, ISAANGWA
KAVETA, LOWER NGIINI, UPPER KATYETHOKA, MUTENDEA, KASOKOLO
UPPER NGIINI, KATIKONI, LOWER KATYETHOKA, ISAANGWA, MUTENDEA
LOWER NGIINI, KAVETA, UPPER KATYETHOKA, KIHARA
UPPER NGIINI, KATIKONI, LOWER KATYETHOKA, ISAANGWA
MUTENDEA, LOWER NGIINI, KAVETA, UPPER KATYETHOKA, KIHARA
MASINGA
MONDAY
TUESDAY
WEDNESDAY
THURSDAY
FRIDAY
SATURDAY
KATOTHYA, MASINGA RETURN, NGETANI, MUKUSU, KAEWA TOWN
SAWASAWA, KIKUMINI, KASUANGOVE, ILIE, NDOVOINI
KATOTHYA, MASINGA RETURN, NGETANI, MUKUSU, KAEWA TOWN
SAWASAWA, KIKUMINI, KASUANGOVE, NDOVOINI
KATOTHYA, MASINGA RETURN, NGETANI, MUKUSU, KAEWA TOWN
SAWASAWA, KIKUMINI, KASUANGOVE, ILIE, NDOVOINI
KIVAA
MONDAY
TUESDAY
WEDNESDAY
THURSDAY
FRIDAY
SATURDAY
ALL OFFTAKES ALONG RAISING MAIN
ALL OFFTAKES ALONG RAISING MAIN
KITHUIA
TWAMYAO
KIVAA TOWN
KITHONI
KATHEKA
MONDAY
TUESDAY
WEDNESDYA
THURSDAY
FRIDAY
SATURDAY
SUNDAY
NZALAE, KIVAANI, KAVOO-KOMU, MATINGA, MANG’ELU A & B, NDOLOS, SEKU LINE, KV LINE, KABATI TOWN, MUTANDA, KYENI, KATUTU MARKET
NZALAE, KIVAANI, KAVOO-KOMU, MATINGA, MANG’ELU A& B, SEKU LINE, KV, TOWN, MUTANDA, FILING STEEL TANK KATUTU, KISAYANI
KABATI LINE, NDOLOS, SEKU LINE, KABATI TOWN, MUTANDA, KWA KOLA, KISAYANI
NZALAE, KIVAANI, MATINGA, MANG’ELU A& B, KV LINE, SEKU LINE, KABATI TOWN, KAVOO-KOMU, MUTANDA, KYENGE, KYENI, KATUTU
NZALAE, MATINGA, KIVAANI, MANG’ELU A&B, KAVOO-KOMU, SEKU LINE, KABATI TOWN, NDOLOS, MUTANDA, KWA KOLA, KISAYANI
KV LINE, SEKU LINE, MUTANDA, NZALAE, KYENGE, KYENI,KATUTU
KYANGULU, RAISING LEVELS, SEKU LINE, FILIING NGINDU TANKS, KWA KOLA
KWA VONZA
MONDAY
TUESDAY
WEDNESDAY
THURSDAY
FRIDAY
SATURDAY
SUNDAY
RETURN LINE
LOWER TOWN
UPPER TOWN
RETURN LINE
UPPER TOWN
FILING MASONARY TANK
FILING MASONARY TANK
IKANGA
MONDAY
TUESDAY
WEDNESDAY
THURSDAY
FRIDAY
SATURDAY
SUNDAY
SUASI, KIANGWA, ILUUSYA PRIMARY, CHIEF’S LINE
LOWER TOWN, UPPER TOWN, ITULU, IKANGA GIRLS, LUCKY CATHOLIC & IKANGA PRIMARY SCHOOL, MULYUNGI LINE
IKANGA BOYS, MBAA MUKATWA, KATHULE LINE, ITHUMULA, MUKONDE LINE
MAKELE PRIMARY, MAKELE SECONDARY, NGOONGOO LINE, TUVILA KIOSK
LAWYER LINE, KATILA LINE, TUVILA KIOSK
MUKAMBA LINE
WAZEE KIOSK
KISASI
MONDAY
TUESDAY
WEDNESDAY
THURSDAY
FRIDAY
SATURDAY
SUNDAY
KIIMUNI-UTAWALA MARKET/POLYTECHNIC, LOWER KAVASYA, KASEVI LINE, RETURN LINE TO KISASI GIRLS
MBUSYANI LINE, KASEVI, KYUASINI LINE, KALOYO LINE, MBITINI LINE
NGILUNI SILANGA, SEKEA, KISASI MARKET LINE, KATWALA SEC LINE
ITUKI LINE, NGILUNI-MBUSYANI, KIMUUNI-KATWALA LINE, KASEVI LINE
KISASI MARKET, MBITINI-MAKOLONGO, KAVASYA, SEKEA, RETURN LINE SILANGA
MWAANI MULUTI LINE, ST. JUDY ACADEMY, ITUKI LINE, KISASI GIRLS, KYUASINI, IKOTA MWITHE
KALOYO LINE,KATWALA SEC SCHOOL, IKOTA MWITHE, KAVASYA RETURN, SEKEA LINE
KITHYOKO
MONDAY
TUESDAY
WEDNESDAY
THURSDAY
FRIDAY
SATURDAY
SUNDAY
ALL SUB-ZONES
ALL SUB-ZONES
ALL SUB-ZONES
ALL SUB-ZONES
ALL SUB-ZONES
MWITASYANO-MAMOLE
MONDAY
TUESDAY
WEDNESDAY
THURSDAY
FRIDAY
SATURDAY
SUNDAY
ALL SUB-ZONES
ALL SUB-ZONES
ALL SUB-ZONES
ALL SUB-ZONES
ALL SUB-ZONES
ALL SUB-ZONES
ALL SUB ZONES
TOWNSHIP
MONDAY
TUESDAY
WEDNESDAY
THURSDAY
FRIDAY
SATURDAY
SUNDAY
TRANSFOMER LINE,
KATEE VANILLA,KWA KALAA, NGINDU MARKET,JICA,BISHOP LINE(LOWER),GOVERNOR LINE,HOSPITAL LINE,MJINI,KUNDAKINDU,EASTERN, KALUNDU,SLAUGHTER
KILUILU,HOSPITAL LINE,BISHOP LINE,VILLAGE MARKET,JORDAN,BONDENI,SLAUGHTER,KILONZO LINE
MAJENGO
INTELECT,
OFFICE TANK
MULANGO,SDA TANK, MAJENGO,
INTELECTS
BLI,
OFFICE TANKS ,KAVISUNI LINE
TOWN
CENTRE/MJINI
SDA TANK(UPPER)
KANYANGI
MONDAY
TUESDAY
WEDNESDAY
THURSDAY
FRIDAY
SATURDAY
SUNDAY
KILUMYA
NZAMBIA ,KILISA
MASIMBA A
MASIMBA B
FILLING KITOO TANK
KWA MWITHA
KANYANGI MARKET
KANGUKANGU
MONDAY
TUESDAY
WEDSNESDAY
THURSDAY
FRIDAY
SATURDAY
SUNDAY
PUMPING TO TANKS
PUMPING TO TANKS
MUTOMO
MUTOMO
KAMUTEI
KITUI RURAL
RAISING LEVELS