1. APPROVED WATER TARIFF STRUCTURE FOR THE PERIOD 2024/2025 TO 2027/2028

CONSUMER CATEGORY CONSUMPTION BLOCK (M3) APPROVED TARIFF (KSHS)
Domestic/Residential

1-6

7-20

21-50

51-100

101-300

>300

190

210

225

235

240

250

Multi-Dwelling Units Flat Rate 210
Government Institutions

1-50

51-100

101-300

>300

210

235

240

250

Commercial/Industrial

1-50

51-100

101-300

>300

210

235

240

250

Schools/Colleges/Universities

1-600

600-1200

>1200

210

220

230

Unique Consumer Categories

Bulk Water Supply (Per m3)

Bowsing Points (Per m3)

Water Kiosks (Per m3)

190

 

190

190

 

2. SEWERAGE TARIFF

1.2.1 Consumers with a Water Connection
(a) Sewerage will be charged at 75% of the water volumes, billed at the tariff for water specified (in 1.1) above for all customer categories.
(b) Disconnected water accounts shall be charged based on the average of the last three months’ sewerage charges before the disconnection.
1.2.2 Customer with no water connection
Sewerage consumers without a water connection shall be charged as follows:
• Domestic customers without a metered source of water (Per Single dwelling unit): KSh. 300 Per Month
• All other categories: 75% of the volume of water consumed as per the metered source of water including boreholes, at the rates specified in
(1.1) above.

3. MISCELLANEOUS CHARGES

ITEM/SERVICE CHARGES (KSHS)
Water Deposit  
Category of consumer  
Domestic 2,500
Retail shop less than 10m3 3,000
Retail shop more than 10m3 3,500
Bar and restaurants less than 15m3 4,000
Bar and restaurants more than 15m3/Multi-Dwelling 6,000
Hotel class "A" and "B" less than 150m3 12,000
Hotel class "A" and "B" more than 150m3 15,000
Hotel class "C" and "D" less than 150m3 18,000
Hotel class "C" and "D" more than 150m3 20,000
Hospitals more than 150 m3 20,000
Health centres less than 150 m3 12,000
Schools and other institutions more than 200 m3 20,000
Schools less than 200 m3 10,000
Minor construction sites of more than 200 m3 15,000
Major construction sites more than 300 m3 50,000
Light industries less than 200 m3 30,000
Medium industrial between 200 m3 and 300 m3 50,000
Heavy industries of more than 300 m3 100,000
Water Kiosks 5,000
Customers with only sewer connection to be charged a deposit equivalent to water connection  
Other charges  
Service  
New water connection fee – Connection size: ½ inch to 1 inch 2,500
New water connection fee – Connection size: 1.5 inches to 3 inches 7,500
New water connection fee – Connection size above 3 inches 15,000
Water Reconnection fee – at meter point 1,000
Water Reconnection fee – at mains 5,000 and double deposit
Tankers 3,500, 7,000 respectively per tanker within the WSP area for all
consumers
Sale of water Per M3 at bowsing point (own tanker) As per the approved Tariff
Replacement of stolen or damaged meters 100% of the market cost of the meter
Meter testing on request 500
Sewer Connection- Residential/ Domestic 5,000
Sewer Connection- Commercial, Government, Schools, Universities
and Colleges
7,500
Sewer Connection- Industrial 15,000
Private sewer unblocking 2,500
Leak detection services 1,000
Sewer Reconnection fee 15,000
Statement of account fees 200