1. Water Tariff Structure

Category

Per m3 2011 2012 2013
Domestic
0-6
7-20
21-50
51-100
101-300
>300

 

380.00*
95.00
123.50
152.00
190.00
247.00

 

380.00*
95.00
123.50
152.50
190.00
247.00

 

380.00*
95.00
123.50
152.00
190.00
247.00

 

Commercial
0-6
7-20
21-50
51-100
101-300
>300

 

380.00*
95.00
123.50
152.00
190.00
247.00

 

380.00*
95.00
123.50
152.00
190.00
247.00

 

380.00*
95.00
123.50
152.00
190.00
247.00

 

Schools
0-600
601-1200
>1200

 

90.00
120.00
145.00

 

90.00
120.00
145.00

 

90.00
120.00
145.00

 

Water Kiosks Flat rate 35.00 35.00 35.00
Resale Tarrif at Water Kiosks/20 litres per 20 litres 2.00 2.00 2.00
Bulk (Community water projects) per m3 45.00 45.00 45.00
 380*--> Flat Rate

 

2. Meter rent per month

Size Recommended (Shs)
1/2" 50.00
3/4" 50.00
1" 250.00
11/2" 250.00
2" 250.00
3" 450.00
4" 800.00
>4" 1500.00

 

 

3. Refundable Deposits

Account Type Approved (Shs)
Domestic consumer (single dwelling) 1500.00
Domestic consumer (single connectio serving more than one single dwelling including flats) consuming less than 150m3 5000.00
Domestic consumer (single connection servig more than one single dwelling icluding flats) consuming more than 150m3 10000.00
Water kiosk  
Less than 50m3 2000.00
Between 50m3 and 100m3 3500.00
Between 100mand 150m3 5000.00
More than 150m3 10000.00
Retail shops, workshops and offices consuming more than 10m3 3000.00
Bars, restaurants and lodgings consuming more than 15m3 15000.00
Hotels class "A" and "B" consuming less than 150m3 10000.00
Hotels class "C" and "D" consuming more than 150m3 15000.00
Hospitals consuming more than 150m3 20000.00
Minor construction sites (temporary connection) consuming less than 200m3 10000.00
Large construction sites (tempoprary connection) consuming more than 200m3 50000.00
Light industries consuming less than 200m3 10000.00
Medium industries consuming 200 to 300m3 15000.00
Heavy industries consuming more than 300m3 20000.00
Schools, colleges/other istitutions consuming more than 200m3 10000.00
Health centers/dispensaries consuming less than 150m3 5000.00
Schools cosuming less than 200m3 5000.00
Topping up of consumer deposit after disconnection based on actual average consumption for domestic consumers The actual cost subject to a minimum of 2500.00

 

 

4. Other Charges

Type of Charge Approved (Shs)
For special reading of meter 500.00
Meter servicing for consumer owned meter 500.00
For cutting off the supply otherwise than in respect of the consumer 500.00
For turning on the supply otherwise than in respect of a first connection 500.00
For testing a meter at request of the consumer where it is not found to register incorrectly to any degree exceeding 5% 500.00
Exhauster services (Company exhauster) 5000.00 for the other customers and 4000.00 for informal settlements

 

5. Penalties

Surcharge for illegal reconnection after cut off for non-payment 5000.00 and billing to be backdated from date of cut off
Surcharge illegal water connection 10000.00 and regularise connection 
Surcharge for tampering with meters  (this include meter removal, reversing of meter, etc) 5000.00
Surcharge for direct suction of water from the supply line using a pump 10000.00
Surcharge for meter by pass 10000.00
Surcharge for meter loss or damage The actual cost subject to a minimum of 3500.00